Tk9971 Terms & Conditions — Please Read Before Using Our Services

1 General Introduction

Tk9971 (referred to herein as "we", "us", or "the Platform") is an online gaming and lottery platform operating under the domain https://tk9971.ws. These terms and conditions ("Terms") constitute a legally binding agreement between tk9971 and each individual who uses its services ("you" or "member").

These Terms & Conditions should be read together with tk9971's Privacy Policy and Responsible Gaming Policy. All documents combined form the complete agreement between you and tk9971.

Tk9971 reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms take effect immediately upon publication on the website. Continued use of the platform constitutes your acceptance of the revised terms.

2 Account Registration & Eligibility

The following requirements must be met to open an account and use services on tk9971:

• You must be 18 years of age or older. Any account found to belong to a minor will be immediately closed and the deposited funds returned.
• Each person may only open one account. If multiple accounts are found, all will be closed and the deposited funds may be forfeited.
• All information provided at registration must be accurate, complete, and up to date.
• Tk9971 may request additional documents for identity verification at any time.
• Accounts may not be opened or used from regions where online gaming is prohibited by law.

You are solely responsible for the security of your account. Keep your password confidential and never allow anyone else to access your account. If you suspect unauthorized access, contact tk9971 support immediately.

3 Deposit, Withdrawal & Payment Policy

The following rules apply to all financial transactions on tk9971:

• All deposits and withdrawals must be made through tk9971-approved payment methods. Currently supported options include bKash, Nagad, and selected bank transfers.
• The minimum deposit amount shall not be less than the amount stated on tk9971's payment page.
• Withdrawal requests are typically processed within 1–3 business days. Processing may be delayed if KYC verification has not been completed.
• Bonus wagering requirements must be met before any withdrawal can be made. Specific rules apply when bonus funds and real funds are used together.
• Tk9971 reserves the right to temporarily hold any transaction if fraud or money laundering is suspected.
• Payments through third-party accounts are not permitted. Deposits and withdrawals must be made under the same account holder's name.

Tk9971 is not responsible for currency conversion fees or bank charges. The payment provider's own fees may apply.

4 Bonuses, Promotions & Rewards Program

Tk9971 regularly offers its members a variety of bonuses and promotions. Each offer comes with its own terms that must be followed:

• The welcome bonus is available to new members registering for the first time only.
• Each bonus carries its own wagering requirement (typically 20x to 50x). The specific requirement will be stated on the bonus offer page.
• Winnings from certain games played using bonuses may not be withdrawable. The specific terms and conditions for each offer will be stated separately.
• Multiple bonus claims from the same household or IP address are not permitted.
• Tk9971 reserves the right to modify or cancel any bonus program at any time.

5 Responsible Gaming Policy

Tk9971 places responsible gaming at the top of its priorities. We believe gaming should be a source of enjoyment — never financial stress or personal hardship. To support this, we offer the following tools:

• Deposit Limits: You can set daily, weekly, and monthly deposit limits for your account.
• Session Time Limit: You can set a limit on how long you play in a single session.
• Cool-off Period: Take a temporary break ranging from 24 hours up to 30 days.
• Self-Exclusion: You can request to have your account fully suspended for a set period of time.
• Reality Check: You will be shown a summary of your gaming session at regular intervals.

If you feel that your own gaming habits, or those of someone close to you, are becoming problematic, please contact our support team or Responsible Gaming Visit the page.

6 Prohibited Activities

The following activities are strictly prohibited on tk9971. Violations will result in immediate account termination and funds may be forfeited:

• Fraud, hacking, or any attempt to gain unauthorized access to the system.
• Using automated bots or software to play games.
• Attempting to bypass geographic restrictions using a VPN or proxy server.
• Creating multiple accounts to abuse bonus offers.
• Operating an account using another member's information.
• Using the platform for money laundering or processing illegal funds.
• Intimidating or threatening tk9971 staff.

7 Intellectual Property & Copyright

All content published on the tk9971 website — including logos, designs, text, images, game graphics, and software — is the property of tk9971 or its licensors, and is protected under Bangladesh copyright law and international intellectual property law.

• Reproducing, distributing, or commercially using tk9971's content without prior permission is prohibited.
• Tk9971's trademarks and logos may not be used without prior authorization.
• Reverse engineering or decompiling tk9971's game software is strictly prohibited.

8 Limitation of Liability

Tk9971 accepts no liability in the following circumstances:

• When a game session is interrupted due to loss of internet connection.
• If delays or failures occur due to third-party servers or payment gateways.
• In the event of unintended changes to game results due to a technical error, tk9971 reserves the right to make the final decision.
• If a member suffers financial loss due to unauthorized use of their account.

Tk9971 is committed to resolving technical issues promptly and uses RNG (Random Number Generator) technology to ensure fair gameplay.

9 Account Closure & Suspension

Tk9971 reserves the right to temporarily suspend or permanently close an account under any of the following circumstances:

• Breaching any part of these terms and conditions.
• Failure to cooperate with the KYC verification process or providing false information.
• If evidence of fraudulent or deceptive activity is found.
• At the member's own request to close their account.

Before closing an account, tk9971 will notify the member by email and give them an opportunity to respond. If the account is closed due to a rule violation, all pending bonuses and bonus funds will be forfeited. The return of any original deposits will depend on the outcome of the investigation.

10 Dispute Resolution Process

If a dispute arises between tk9971 and any member, the following process will be followed:

• Step 1 — Customer Support: Start by emailing support@tk9971.ws with details of your issue. Our team will respond within 48 hours.
• Step 2 — Senior Review: If the initial resolution is unsatisfactory, the matter will be escalated to a senior manager.
• Step 3 — Final Decision: After reviewing all relevant information, tk9971 will issue a final decision. This decision shall be considered binding.

All dispute-related correspondence must be submitted in writing via email. Verbal claims will not be accepted.

11 Changes & Updates to Terms

Tk9971 reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified in advance by email for any significant changes.

Any updates to the Terms & Conditions will take effect for active members 7 days after being published on the website. If you do not agree with the updated terms, you may close your account before the changes come into effect.

12 Contact & Support

If you have any questions or concerns about these Terms & Conditions, please get in touch with us:

• Email: support@tk9971.ws
• Help Center: Help Center Page Visit
• Live Chat: Click the chat button at the bottom-right corner of the website (available 24/7)

Our customer support team is available 7 days a week, 24 hours a day. We prioritize communication in Bangla.